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HERE TO HELP

Track Your Order

From our hands to your home. Ask us for your order status, dispatch update, or courier tracking details.

Request an order update

Enter your details to prepare a WhatsApp message for our team.

No order ID? Use the name and order date from your WhatsApp conversation.

WhatsApp opens with your message. Send it to request an update; this form does not retrieve live courier status.

Your order, one conversation away.

Our orders and delivery updates are handled personally on WhatsApp. The team can confirm your order stage and share courier details once available.

  1. 1. Share your order reference

    Use the reference from your order conversation, or tell us the name and date used when ordering.

  2. 2. Ask about preparation or dispatch

    The team will check your order and confirm its current status on WhatsApp.

  3. 3. Follow your shipment

    Once courier tracking is available, use the tracking link shared by the team for delivery progress.

I need help finding my order

A little help, a personal conversation.

For orders, delivery questions, or choosing a candle, speak with The Twin Flame team on WhatsApp.

Chat on WhatsApp

+91 98832 70304 · thetwinflame06@gmail.com